Social distancing & self isolation: during the current Covid-19 crisis, home visits are not the best idea. Therefore, I've invested in remote management software allowing me to work with your computer from home. The product I'm using is RealVNC, which only runs during the session and requires no installation. Get in touch for more information
Slow computers are a nightmare. Often, there's a simple solution
If you've got a new tablet or computer, setting it up can be a complicated and tedious process.
Viruses, malware, hackers, phishing, ransomware... it's easy to get caught out.
My name is Michael Gilbert, and I've been involved with the computer industry since the early 1980s. One thing that was always apparent was that people who know stuff don't understand that most people don't have their knowledge. The amount of jargon is quite horrible.
My goal is to help normal people get the most out of their technology, starting by clearing away the layers of waffle and making sense of what you actually need to know.
I'm based in Bishops Lydeard, near Taunton in Somerset UK, and support home users in Taunton and its environs. If you need my services further afield, contact me about travel costs.
What I do
I'll come to your place and look at the problem. Generally, it can be sorted fairly easily. The charge is £25 per hour, and most problems can be resolved in that time. As I work within easy reach of home, I don't charge extra for travel, just for the time on site. Note that I am keen to ensure social distancing and Covid-safe procedures are followed, so if I'm coming into your home I'll be wearing a mask and will have sanitised my hands.
Off site repair
If it's more complex – recovering data from a crashed computer, for instance – it's easier for me to take the machine away. That way, I can do other things while tedious computer things are happening, so the bill doesn't rack up to horrible levels.
Fill in your name, email and a short note about your problem below.